Privacy Policy

Welcome to Celtic Knotwork Designs! As a company committed to providing a secure and trustworthy shopping experience, we understand the importance of protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our store.

At Celtic Knotwork Designs, we prioritize the privacy and security of our customers. We adhere to strict privacy practices to ensure that your personal information remains confidential and is used only for the purposes outlined in this policy.

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Device Information We Collect

When you visit Celtic Knotwork Designs, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, what websites or search terms referred you to Celtic Knotwork Designs, and other non-personally identifying information.

Additionally, as you browse Celtic Knotwork Designs, we collect information about the individual web pages or products that you view, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Technologies we use to collect Device Information

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.

“Log files” track actions occurring on Celtic Knotwork Designs, and collect data including your IP address, browser type, Internet service provider, referring / exit pages, and date / time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site. For example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

All of this device information does not personally identify you and is aggregated with the same information collected from all visitors.

Personal Information We Collect

When you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When you subscribe to the Celtic News Newsletter or create and account we also collect some Personal Information. This Personal information is referred to as Order Information.

How Do We Use Your Personal Information?

We will not rent, sell, lease or loan your email address or other Personal Information to anyone.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and / or order confirmations).

We use this Order Information to:

  1. Process and fulfill your order.
  2. Communicate with you, as needed to fulfill your order.
  3. Screen orders for potential risk or fraud.
  4. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We share your Personal Information with third parties only to complete the following:

  1. We use Shopify to power our online store and process payment information -- you can read more about how Shopify uses your Personal Information here: Shopify Privacy.
  2. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: Google Privacy. You can also opt-out of Google Analytics here: Google Optout.
  3. We use other third parties for fulfilling and shipping your order to you.
  4. All of the third parties that we use to fulfill your orders will not contact you or share your personal information with others.

The only time we may share your Personal Information is to:

  • Comply with applicable laws and regulations
  • To respond to a subpoena, search warrant or other lawful request for information we receive
  • Or otherwise protect our rights.

Behavioral Advertising

We do not use Behavioral Advertising.

We will not rent, sell, lease or loan your email address or other Personal Information to anyone.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

All data collected from your browser is non-personally identifiable and only used to monitor and improve the Site's functionality.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form below.

Additionally, we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests you have authorized us to do for you.

Please note that your information will be transferred to Canada (Shopify), the United States (us and our manufacturers) and elsewhere as needed.

As a subscriber to the Celtic News Newsletter you may optout at anytime by clicking the link in the newsletter or by sending your request to optout using the form on the below.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

As a subscriber to the Celtic News Newsletter your information, we will maintain your information until you optout.

Privacy Policy Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Without prior notice.

It is your responsibility to check this Privacy Policy for changes and updates. Your continued use of the Site constitutes your acceptance these changes and updates.

Contact Celtic Knotwork Designs

If you need to contact us, please use the form below. If you are concerned about how we use the information you provide (especially your email address) please be sure to read our Privacy Policy above.

Contact form

SPAM Warning

This form is here for the convenience of our customers.

Do Not use this form to send us any unsolicited promotions for products or services (SPAM).

Any SPAM will be reported and the spamming email address will be blocked.